FAQ

Our shoes feature innovative Rocker Outsole technology that promotes natural foot movement and reduces stress on your joints. Combined with premium memory foam footbeds and durable construction, Alegria shoes provide all-day comfort for healthcare professionals, active individuals, and anyone who spends long hours on their feet.

Yes! We have several water-resistant options perfect for various environments. Look for our “Water Resistant” collection in the menu for styles designed to keep your feet dry and comfortable.

Our collection includes: Ankle Strap, Clogs, Mary Jane, Multi-Strap, Rocker Outsole designs, Rugged footwear, Sleek styles, Slides, Slip-Ons, Sneakers, Thong Sandals, Women’s Boots, and Women’s Sandals. There’s something for every occasion and preference!

Absolutely! Many of our styles feature easy-clean materials, making maintenance simple for busy professionals. Check our “Easy Clean” collection for low-maintenance options.

We deliver worldwide! However, we currently cannot ship to Asia and some remote areas due to logistical constraints. If you’re unsure about your location, please contact our support team at [email protected].

We offer two convenient shipping methods:

Our team carefully prepares your package within 1-2 business days. We double-check every pair to ensure it meets our high standards for comfort and durability before dispatch.

Yes! Once your order ships, we’ll send you a confirmation email with tracking details. You can follow your package’s journey right to your doorstep.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use industry-standard encryption and security measures to protect your payment information. Your financial safety is our priority.

While creating an account makes future purchases faster and allows you to track order history, you can also check out as a guest if you prefer.

We offer easy returns within 15 days of receipt. Your satisfaction is important to us, and we want you to be completely happy with your Alegria shoes.

Please contact our support team at [email protected] with your order details, and we’ll guide you through the simple return process.

Returns must be initiated within 15 days of receipt, and items should be in original condition with all packaging. For specific details, please refer to our Terms of Service or contact our support team.

No, our shipping rates are flat regardless of destination (within our service areas). The $12.95 Standard Shipping fee applies to all international orders, and Free Shipping is available for orders over $50.

Depending on your country’s regulations, you may be responsible for customs fees, import duties, or taxes. These charges are not included in our shipping costs and are the responsibility of the recipient.

Due to current logistical constraints and shipping restrictions, we’re unable to deliver to Asia and some remote areas. We’re continuously working to expand our delivery network and hope to serve these regions in the future.