Privacy Policy

Welcome to Alegria Shoes Shop! At Alegria Shoes Shop (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shoessaleshopus.com or make a purchase from us.

By using our website, you consent to the data practices described in this policy. Our approach to privacy reflects our commitment to your comfort and security, mirroring the care we put into crafting our quality footwear.

1. Information We Collect

We collect several types of information from and about users of our website:

Personal Information

• Contact Information: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Account Information: Username, password, purchase history, preferences for customers who create accounts
• Communication Data: Records of your communications with our customer service team

Technical and Usage Information

• Device Information: IP address, browser type, operating system, device type
• Browsing Data: Pages visited, time spent on site, referring website, search queries
• Location Data: General geographic location based on IP address (to provide appropriate shipping options and regional content)

2. How We Use Your Information

We use the information we collect for various business purposes:

• Order Processing: To process and fulfill your orders, including payment processing, shipping, and returns
• Customer Service: To respond to your inquiries, provide support, and address any issues
• Personalization: To customize your shopping experience and recommend products that match your preferences
• Website Improvement: To analyze website usage and improve our website, products, and services
• Marketing: To send you promotional communications about new products, special offers, and other updates (only with your consent where required by law)
• Security: To protect against fraudulent transactions and maintain the security of our website
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website, conducting our business, or servicing you (payment processors, shipping carriers, IT service providers)
• Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, property, or safety, or that of others
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• With Your Consent: When you have given us explicit consent to share your information

All third-party service providers are contractually obligated to protect your data and use it only for the services they provide to us.

4. International Data Transfers

As we serve customers globally (excluding some Asian regions and remote areas), your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

5. Data Storage and Security

We implement comprehensive security measures to protect your information:

• Encryption: Industry-standard SSL encryption for data transmission
• PCI Compliance: Our payment processing is PCI-DSS compliant
• Secure Storage: Your data is stored on secure servers with limited access
• Regular Audits: We conduct regular security assessments and monitoring
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law

While we implement these robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we strive to use commercially acceptable means to protect your personal information.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request access to the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information in certain circumstances
• Restriction: The right to request restriction of processing of your personal information
• Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to processing of your personal information in certain circumstances
• Marketing Preferences: The right to opt-out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly (e.g., shopping cart, login)
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Enable enhanced functionality and personalization
• Targeting Cookies: Used to deliver relevant advertisements and track campaign performance

Your Cookie Choices

You can control cookie settings through your browser. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

We may also use web beacons, pixels, and other tracking technologies to collect information about your visit and deliver targeted advertisements.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: